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When it comes to automating workflows and integrating different apps, two of the most popular tools are Zapier and Integrately. While both of these services aim to streamline the process of connecting apps and automating tasks, they differ in several key ways. In this article, we’ll compare Zapier and Integrately and examine the pros and cons of each, as well as their integration capabilities, support, and pricing.

Integration Capabilities of Zapier & Integrately

Both Zapier and Integrately allow you to connect different apps and automate workflows, but they differ in terms of the number of integrations available. Zapier supports more than 3,000 apps, including popular options like Gmail, Trello, Slack, and Salesforce. This makes Zapier a more versatile option, with a wider range of possibilities for automation.

Integrately, on the other hand, supports over 500 apps. While this is a smaller number than Zapier, Integrately has a unique advantage in that it offers “ready-made” integrations that are pre-built for specific use cases. For example, if you want to integrate WooCommerce with Mailchimp, Integrately has a pre-built integration for that specific use case. This can save you time and effort, especially if you’re not familiar with the different apps and how they can be connected.

Support

When it comes to support, both Zapier and Integrately offer a range of resources to help users get started and troubleshoot any issues. Zapier has a comprehensive knowledge base with articles and tutorials, as well as a community forum where users can ask questions and share tips. Zapier also offers email support, although this is only available for paid plans.

Integrately also has a knowledge base with articles and tutorials, as well as a community forum. In addition, Integrately offers live chat support for all users, regardless of their plan. This can be a valuable resource if you run into any issues or have questions about setting up integrations.

Pricing

When it comes to pricing, both Zapier and Integrately offer a range of plans to suit different needs and budgets. Zapier’s plans range from a free plan with basic features and limited tasks, to paid plans that start at $19.99 per month for 750 tasks. Zapier’s pricing is based on the number of tasks you can perform each month, with more expensive plans allowing for more tasks.

Integrately’s plans are similarly structured, with a free plan that includes basic features and limited tasks, and paid plans that start at $9 per month for 100 tasks. However, Integrately’s pricing is based on the number of “operations” rather than tasks. An operation is defined as a single action within an integration, such as sending an email or adding a contact to a list. This means that you can perform multiple actions within a single integration without using up multiple operations.

Pros and Cons of Integrately & Zapier

Zapier Pros:

  • Wide range of integrations available
  • Robust features for automation and customization
  • Advanced search and filtering options for tasks and integrations
  • Integration with popular project management tools

Zapier Cons:

  • Can be more expensive than other options, especially for higher task volumes
  • Can be overwhelming for beginners due to the large number of integrations and features

Integrately Pros:

  • Pre-built integrations for specific use cases can save time and effort
  • Affordable pricing, with a low-cost plan that includes many features
  • Live chat support available for all users
  • Intuitive user interface that is easy to navigate

Integrately Cons:

  • Smaller number of integrations available compared to Zapier
  • Limited customization options for integrations
  • Some users may prefer the greater flexibility and customization options offered by Zapier

Which is the Best Option?

Honestly, for me I have found Integrately to be a much better solution.

The two big advantages that Integrately has over Zapier is its affordability and better support. Integrately’s pricing plans are generally more affordable than Zapier’s, with a low-cost plan that includes many features. Additionally, Integrately’s pricing structure is based on the number of operations rather than tasks, which can save users money in the long run. Furthermore, Integrately provides live chat support for all users, regardless of their plan, which is a valuable resource for those who need immediate assistance. Overall, Integrately’s combination of affordability and excellent support make it a compelling option for those looking to automate workflows and integrate apps.


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